Inside the Uptown Motors Service Department: What to Expect at Your Next Appointment

Keeping your vehicle in top condition is essential for safety, performance, and longevity. At Uptown Motors, our state-of-the-art service department is dedicated to providing high-quality maintenance and repairs, ensuring that your car runs smoothly for years to come. Whether you're coming in for a routine oil change or a major repair, we make the process seamless and stress-free.

In this guide, we'll walk you through what to expect when you bring your vehicle in for service at Uptown Ford - from scheduling your appointment to driving away with confidence.


Step 1: Scheduling Your Service Appointment

We know your time is valuable, which is why we make scheduling a service appointment quick and easy. You can book your appointment online or call us directly, and we'll find a time that works best for you.

How to Schedule Service:

✔ Online: Use our website to choose your service type, preferred date, and time.
✔ Phone: Call our service department to speak with an advisor and discuss your vehicle's needs.
✔ In-Person: Stop by Uptown Motors, and we'll schedule your appointment on the spot.

Need emergency repairs? We offer same-day service options whenever possible-just give us a call!


Step 2: Checking In & Vehicle Inspection

When you arrive at our dealership for your appointment, our friendly service advisors will greet you and go over the details of your visit. We'll ask about any concerns you've noticed-such as strange noises, warning lights, or performance issues-so we can thoroughly inspect your vehicle.

Complimentary Multi-Point Inspection

With every service, we perform a free multi-point inspection to check for potential issues before they become costly repairs. Our certified technicians will examine:
✔ Tire wear and pressure
✔ Brake pads and rotors
✔ Battery health and charging system
✔ Fluid levels (oil, coolant, transmission, etc.)
✔ Suspension and steering components

After the inspection, we'll provide a full report and recommend any necessary repairs or maintenance.


Step 3: Expert Service & Repairs by Certified Technicians

Once we've diagnosed your vehicle's needs, our factory-trained technicians get to work using the latest diagnostic equipment and genuine OEM parts.

Services We Offer:

✔ Oil Changes & Fluid Top-Offs - Keep your engine running smoothly.
✔ Brake Service & Repair - Ensure your stopping power is reliable.
✔ Tire Rotations, Alignments & Replacements - Extend tire life and improve handling.
✔ Battery Testing & Replacement - Avoid unexpected breakdowns.
✔ Check Engine Light Diagnostics - We'll pinpoint the issue and provide solutions.
✔ Factory Recommended Maintenance - Stay on schedule with manufacturer-approved care.
✔ Engine and Transmission Repair - Trained techs will repair all aspects of your engine and transmission to keep you running.
✔ State of the Art Body Shop Repairs - From minor to major body damage, our Body Shop will return your vehicle in tip top shape.

We pride ourselves on transparency-we'll never recommend a service you don't need, and we'll always provide upfront pricing before we start any work.


Step 4: Comfortable Waiting Area & Transportation Options

We understand that waiting for your vehicle to be serviced isn't always convenient, so we offer several options to accommodate your schedule.

Your Options While You Wait:

✔ Relax in Our Lounge: Enjoy free Wi-Fi, coffee, popcorn, refreshments and comfortable seating.
✔ Shuttle Service: Need a ride? We'll take you to work or home while your car is being serviced.
✔ Loaner Vehicles: For major repairs, we provide loaner cars so you're never without transportation.
✔ Express Service: Need a quick oil change or tire rotation? We offer same-day service on many routine maintenance tasks.


Step 5: Final Inspection & Pickup

Before returning your vehicle, our team conducts a final quality check to ensure everything meets our high standards. We'll review the services performed, answer any questions, and provide recommendations for future maintenance.

You'll receive a detailed service report outlining any completed work, plus any areas to monitor for future visits. Our team will also reset any service reminders so you know when your next maintenance is due.


Why Choose Uptown Motors for Service?

At Uptown Motors, we don't just service cars-we build relationships with our customers by providing honest, high-quality care. Here's why our service center is the best choice for maintaining your vehicle:

✔ Factory-Trained Technicians: Our team is certified to work on all makes and models.
✔ Genuine OEM Parts: We use manufacturer-approved parts for durability and performance.
✔ Upfront Pricing: No hidden fees-just clear, honest estimates.
✔ Convenient Scheduling: Easy online booking and same-day appointments available.
✔ Customer-First Approach: We treat every vehicle like it's our own.

Trust your vehicle to the experts-schedule your next service appointment at Uptown Motors today!


Book Your Service Appointment Today!

Whether your car needs routine maintenance or major repairs, Uptown Motors is here to help. Our expert team is ready to keep your vehicle running safely and efficiently.

Call us or book an appointment online today-your car deserves the best care!

 Family riding in vehicle